Descrição
Job Overview
Responsibilities
- Greet patients warmly, verify insurance information, and assist with patient check-in and check-out processes.
- Schedule appointments efficiently using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth.
- Verify insurance coverage, process payments, and handle medical collections with accuracy and professionalism.
- Manage multi-line phone systems, answer inquiries promptly, and direct calls appropriately using excellent phone etiquette.
- Maintain accurate medical records by filing documents, reviewing documentation for completeness, and updating patient information in EMR systems like eClinicalWorks or Dentrix.
- Assist with medical billing, coding (ICD-10, CPT), and documentation review to ensure compliance with HIPAA regulations.
- Support clinical staff by coordinating care plans, scheduling follow-up appointments, and managing patient intake procedures.
Requirements:
- Proven experience in a medical office environment or healthcare setting, preferably in a clinic or dental practice.
- Strong knowledge of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and health information management standards.
- Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, Eaglesoft or Dentrix.
- Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and 10-key typing.
- Ability to handle sensitive patient information in compliance with HIPAA regulations.
- Exceptional customer service skills with a friendly demeanor and professional appearance.
- Bilingual abilities are a plus to serve diverse patient populations.
- Strong organizational skills with attention to detail in filing, documentation review, and office management tasks. Join us to make a real difference in patients’ lives by providing top-tier administrative support in a dynamic healthcare environment! We value your dedication to excellence and look forward to welcoming a motivated professional who thrives on helping others.
Job Types: Full-time, Part-time
Pay: $14.00 - $25.91 per hour
Work Location: In person