Descrição
We are looking for a Retention Sales Specialist, Japanese speaking for Malaysia KL.
Responsibilities
- Develops an understanding of the organization's services, solutions, and software, including unique value propositions and competitive advantages.
- Builds professional relationships with clients, gaining a deep understanding of their unique business and IT needs.
- Supports in developing and executing comprehensive sales strategies for existing clients.
- Maintains accurate and organized records of leads, opportunities, customer interactions, and market research findings.
- Takes ownership of tracking and reporting on key sales metrics and using data-driven insights to optimize sales strategies.
- Participates in training sessions to enhance sales techniques, product knowledge, and communication skills.
- Ensures that all sales activities comply with industry regulations and legal requirements.
- Conduct channel meetings which include driving renewal closure, identifying and closing up-sell opportunities
- Build and execute a sales plan for exceeding assigned quota targets; includes developing strategies to increase incremental service sales through up-sell, cross-sell and other service offerings.
Education and Experience Required
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 2-4 years of work experience, preferably in technical selling, consultative selling, account management, or a related field
- Proficiency in Japanese Language to manage the Japan Market.
Knowledge & Skills
- Business To Business
- Customer Relationship Management
- Demonstration Skills
- Enterprise Sales
- Outbound Calls
- Product Knowledge
- Sales Process
- Microsoft Office
- Sales Prospecting
- Selling Techniques
- Solution Selling
- Value Propositions
Cross-Org Skills
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
Impact & Scope
- Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.
Complexity
- Responds to routine issues within established guidelines.
LI-Post