Descrição
We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Greece included. You will be signing the contract directly with the Greek employer.
- Our client is currently seeking German-speaking professionals who are willing to work in a hybrid model in Athens.
- Recruitment Process:Easy online recruitment process (phone call interview)
- No Experience Needed:Previous experience is not required. What matters are your language skills and willingness to learn new things!
About the project:
Provide services for a German-based manufacturer known for producing high-performance bicycles. It is recognized for its direct-to-consumer business model, offering high-quality bikes at competitive prices by eliminating middlemen. The brand focuses on innovative designs, cutting-edge technology, and meticulous engineering, catering to both professional athletes and recreational riders.
Key Responsibilities:
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Meet personal/customer service team targets and case handling quotas
- Keep records of customer interactions, process customer accounts and file documents
Requirements:
Fluent level of German language - (C2):
Communicative level of English language - (B2):
Be located in Athens:
Excellent communication and negotiation skills
- Ability to work in a fast-paced environment
- Positive attitude and a team player
What you will gain:
Salary: 1200 - 1300 Euros Gross (including 2 extra salaries a year granted by a Greek law):
Performance Bonus of up to 15% of the base salary:
Monthly project bonus: 50€ gross per month:
500€ gross anniversary bonus:
Paid holidays at higher rates according to Greek law
Benefits:
- Private life & health insurance effective from day 1 of employment (including eyecare and dental care)
- Free use of the corporate gym
- Fixed working hours of your selection, for all mothers with children of up to 2 years of age
- Daily cash bonus at Mastercard (3-6€ per working day)
- Signing bonus: 50€ net per month in meal voucher card, for the first year of employment
If you have a passion for customer service and a desire to work in a dynamic and international environment, we want to hear from you!
GerGrR
Job Types: Full-time, Contract
Contract length: 12 months
Pay: 1,200.00€ - 1,380.00€ per month
Application Question(s):
- When can you start working?
- Do you live or want to relocate to Athens, Greece?
Language:
- German (required)
- English (required)