Team Leader with German

Atlean World-Lisboa, Portugal

We're seeking a Team Leader with German to join our dynamic team!
Why this Team Leader role is an excellent opportunity for your professional and personal growth:

  • Work in an engaging international environment
  • Enhance your leadership skills in a supportive setting
  • Enjoy a competitive salary and benefits package

What your day-to-day will look like:
Lead a team of customer service agents, ensuring high-quality performance and customer satisfaction

  • Implement training programs aimed at improving team skills and knowledge
  • Monitor team performance metrics and provide regular feedback
  • Serve as the main communication link between management and team members
  • Resolve any issues and escalate as necessary to maintain team morale and efficiency

Requirements:
What qualifications and skills do you need to be successful in this role?

  • Fluency in German and proficiency in English
  • Proven experience in a team leader or similar supervisory role
  • Strong interpersonal and communication skills
  • Ability to motivate and develop a team
  • Proficient in using office software and CRM systems
  • Excellent time management and organizational skills
  • Experience in customer service is a plus

Benefits:

  • Attractive Bonus
  • Lots of Fun and Life Experience
  • Meal vouchers;
  • Relocation Assistance
  • Permanent employment contract;
  • Private health insurance from day 1.

Get to know more about Atlean World:
Atlean World is going to be your recruitment partner during the whole journey:
Guiding Your Odyssey with Atlean World
Personal Touchpoint:
As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.
Q&A Session:
Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.
You Next Job, Without Boundaries!