Barista

The Barista at the Chocolate Gallery Café is responsible for preparing and serving high-quality beverages and chocolate-based products while delivering excellent customer service. This role combines coffee craftsmanship with chocolate knowledge to create a unique café experience for guests.

Key Responsibilities

• Prepare and serve coffee, hot chocolate, cold beverages, and specialty chocolate drinks according to café standards
• Operate coffee machines, grinders, blenders, and other café equipment safely and efficiently
• Take customer orders accurately and process payments using POS systems
• Provide friendly, professional, and knowledgeable service to all customers
• Explain menu items, origins, flavor profiles, and make recommendations
• Maintain the cleanliness and hygiene of the café, counter, equipment, and seating area
• Follow food safety, hygiene, and Halal/GMP requirements at all times
• Monitor stock levels of ingredients, coffee beans, and chocolate products and report shortages
• Assist with opening and closing duties, including cash handling and daily reports
• Support promotional activities, tastings, or events held in the chocolate gallery

Requirements & Qualifications

• Minimum SPM or equivalent; hospitality or F&B training is an advantage
• Prior experience as a barista or in a café environment preferred
• Basic knowledge of coffee preparation; interest in chocolate is a strong advantage
• Good communication and customer service skills
• Ability to work shifts, weekends, and public holidays
• Physically fit and able to stand for long periods
• Positive attitude, team player, and well-groomed appearance

Skills & Competencies

• Coffee and beverage preparation skills
• Attention to detail and consistency
• Time management and multitasking
• Basic cash handling and POS operation
• Strong interpersonal and customer engagement skills

Working Environment

• Café setting
• Fast-paced, customer-focused environment
• Exposure to hot equipment and food handling

Career Development

• Opportunity to grow into a Senior Barista or Café Supervisor
• On-the-job training in coffee, chocolate knowledge, and customer service excellence

Job Types: Full-time, Part-time

Pay: RM1,700.00 - RM2,300.00 per month

Expected hours: 26 per week

Benefits:

• Free parking
• Professional development

Application Question(s):

• Where are you currently residing, and how will you commute to work? (We are based in Bandar Baru Bangi)
• Do you have any prior experience in F&B, café, barista, or customer service roles?
• Are you willing and able to work on weekends (Saturday & Sunday)?
• Are you willing and able to work on public holidays, if required?
• Are you immediately available? If no, what is your notice period?
• Please list 2-3 dates and time ranges that you could do an interview.

Education:

• STM/STPM (preferred)

Work Location: In person