Descrição
Community Host
Location: Saint Albans / On-site
Job type: Part-time
Salary: £13 PH
Department: Operations
About the role
We’re looking for a Community Host to join our Operations team at Queens House. In this role, you’ll play a key part in welcoming face of Queens House, ensuring daily operations run smoothly, providing exceptional reception and office support, and helping create a positive and productive environment for members and visitors in our premium workspace where creativity, collaboration, and connection come together. This is a great opportunity for someone who is naturally friendly and organised, enjoys being the first point of contact, and wants to build hands-on experience in a people-focused workspace.
What you’ll be doing
- Acting as the first point of contact for members, guests, and visitors, providing a
warm and professional reception experience
- Managing meeting rooms, including room setup, bookings, and ensuring spaces are
ready and well-presented throughout the day
- Handling incoming and outgoing post and deliveries
- Supporting day-to-day office operations, including managing bookings and helping
ensure the space runs smoothly and efficiently
- Keeping shared areas tidy, organised, and welcoming at all times
- Occasionally supporting on-site events and community activities, helping create a
great experience for attendees
- Taking a proactive approach to identifying improvements, sharing ideas, and helping
introduce new processes that improve how the space runs
What we’re looking for
Essential
- A positive, proactive attitude and willingness to take initiative
- Strong communication skills and a friendly, approachable manner
- Good organisation skills and attention to detail
- Confidence working independently and spotting what needs to be done
- Flexibility with working hours and availability when needed
Nice to have
- Previous experience in a customer-facing, reception, hospitality, or office support role
- Experience supporting events or community-led spaces
What you’ll get
Salary of £13 PH
Holiday allowance
Unlimited Snacks and Drinks
The chance to join a growing startup and build valuable experience in a supportive,
hands-on environment.
About us
Queens House is a thoughtfully designed workspace and community that brings together creativity, collaboration, and connection. Our space is built to support a diverse mix of members and guests, offering a welcoming, well-run environment where people can work, meet, and connect comfortably. We’re passionate about creating positive, high-quality experiences every day, from how the space looks and feels, to how people are welcomed when they arrive. We’re building a team of friendly, proactive people who take pride in great service, enjoy being part of a community, and are always open to sharing ideas that help improve how we work.
Job Type: Part-time
Pay: £13.00 per hour
Expected hours: No less than 20 per week
Benefits:
- Casual dress
- Company events
- Discounted or free food
- On-site parking
Application question(s):
- Have you got previous experience in Operations? Reception? Hosting?
- Are you available to work 20 hours per week on a regular basis?
- Why are you interested in working at Queen’s House?
- What does good customer service mean to you?
Education:
- GCSE or equivalent (preferred)
Experience:
- Operations management: 1 year (preferred)
Language:
- English (required)
Work authorisation:
- United Kingdom (required)
Location:
- St Albans AL1 3HZ (preferred)
Work Location: In person