Regional Admin and Logistics Executive

Key Responsibilities1) Administration & Office Support

• Manage day-to-day office administration tasks and ensure smooth office operations
• Maintain records, filing systems (physical + digital), and document control
• Coordinate office supplies, stationery, printing, and basic vendor management
• Support HR admin tasks such as attendance, leave tracking, and staff claims (if required)
• Assist in preparing reports, quotations, and documentation as assigned

2) Order Processing & Customer Coordination

• Generate sales orders, delivery orders, invoices (as per company workflow)
• Coordinate with sales team for pricing, stock availability, and delivery timelines
• Provide customers with delivery updates and ensure customer satisfaction
• Maintain accurate order records and update order status regularly

3) Logistics & Delivery Coordination

• Plan and coordinate local deliveries with drivers/courier partners
• Liaise with freight forwarders for import/export shipments (if applicable)
• Prepare shipping documents such as packing list, commercial invoice, airway bill support
• Track shipments and ensure timely deliveries to customers/clinics/hospitals
• Coordinate delivery schedules for bulky equipment (traction tables, physio devices etc.)
• Handle delivery issues and follow-up on POD (Proof of Delivery)

4) Inventory & Warehouse Coordination

• Support stock receiving, checking, labeling, and system updates
• Coordinate stock movements between warehouse and office (if applicable)
• Monitor stock levels and alert team for low stock / reorder requirements
• Maintain inventory accuracy with periodic stock count support
• Ensure proper handling of equipment and packaging standards

5) Compliance & Documentation

• Maintain proper documentation for audits and traceability
• Support basic compliance requirements for medical device distribution (if relevant)
• Ensure internal procedures are followed for invoicing, DO, returns, and replacements
• Handle warranty registration documents / service records (if required)

Requirements / Qualifications

• Diploma / Degree in Business Admin, Logistics, Supply Chain, or equivalent
• Minimum 1-3 years of experience in admin + logistics / operations role
• Experience with invoicing/order processing systems (ERP, Xero, QuickBooks, SAP, etc.) is a plus
• Good knowledge of inventory coordination and basic logistics workflows
• Strong coordination skills, responsible, detail-oriented, and systematic
• Good communication skills (English; additional languages are a plus)

Preferred Skills (Good to Have)

• Experience in medical devices, healthcare, physio equipment distribution
• Knowledge of import/export documents and forwarder coordination
• Ability to handle multiple orders and deadlines calmly
• Basic accounting admin experience (invoicing, reconciliation support)

Key Performance Indicators (KPIs)

• Order processing accuracy and speed
• On-time delivery coordination rate
• Stock accuracy / mínimal stock discrepancies
• Documentation completeness and compliance
• Customer satisfaction (complaints resolution time)

Pay: RM2,700.00 - RM3,500.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Experience:

• Administrative: 3 years (preferred)

Location:

• Kuala Lumpur (preferred)

Work Location: In person