Content Quality Control Collaborator

Zalo-Thành phố Hồ Chí Minh, Vietnã

Hồ Chí Minh

Internship & Collaboration

What you will do:

  • Monitor the work of part-time collaborators to meet defined standards and deadlines;
  • Review content topic and content channel for compliance with the product’s community guidelines and terms of service to ensure content qualified demand;
  • Assist in content quality & quantity control workflow;
  • Coordinate with supervising departments for timely management of content that violates our policies;
  • Report & data analysis on content moderation on a daily/weekly basis.

What you will need:
Qualification

  • Bachelor (collaborator level) or junior/senior year in university (internship level) active user and keen interest in video products;
  • Having experience in BPO/content moderation and content analysis is preferred;
  • Familiar with local regulations, Vietnamese culture terms in particular reviewing video content is preferred;
  • Proficiency in Excel (Pivot Table, VLOOKUP, Power Query, etc.) or PowerPoint;
  • Have good sense and standards for high quality content.

Working skills

  • Problem-solving, critical thinking;
  • Strong attention to detail and accuracy;
  • Excellent written and verbal communication skills;
  • Ability to work in a high tempo environment, respond to day-to-day challenges and quick adaption to the changes;
  • Ability to work independently and as part of a team.