Descrição
Datum: 23 jan. 2026
- Plats: Falkenberg, SE
- Företag: Carlsberg Sverige
Onsite IT Support:
Onsite IT Support
Are you someone who enjoys solving problems, working with people, and making everyday technology run smoothly? We're looking for an Onsite IT Support colleague to join our team, a role where your support will make a real difference for our employees and local IT environment.
Your Key Responsibilities
You will be responsible for ensuring a high level of IT availability and stability while coordinating closely with our global IT teams on incident management, change requests, and projects. Your role will include:
- Acting as the daily contact point for our IT related requests and support at the site.
- Providing comprehensive end-user support and support the central IT team on projects/issues.
- Maintenance, life cycle handling and support for meeting rooms, hardware, software, networks, and mobile devices.
- Managing incident and service tickets efficiently, ensuring timely resolution and escalation when necessary.
Your Scope of Work Includes:
End-User Support:
You will help onboard new employees by setting up devices, accounts, and introducing them to our IT tools. Your daily tasks will include reimaging devices, configuring network access and printers, supporting Microsoft 365 users, and maintaining AV equipment in meeting rooms. You will also manage user password resets, support mobile devices(iOS & Android), and assist with office moves and hardware installations.
Infrastructure & Local Systems:
Some travel between local market sites may be required.
What We’re Looking For
We seek a structured and proactive individual with a strong customer service mindset and technical expertise. You should have:
- Experience supporting both end users and IT infrastructure.
- Good knowledge of IT Infrastructure Management and ITIL-based processes.
- Strong Swedish and English communication skills, both written and spoken.
- The ability to work independently while managing multiple stakeholders.
- Familiarity with tools like Entra ID/InTune, Nexthink, Microsoft 365, and ITSM platforms is an advantage.
You're the kind of person who takes initiative and follows through. You like to stay organized, solve problems, and help others feel confident using digital tools. You enjoy variety in your day — and while you’re comfortable handling tech, you’re just as focused on the people using it.
Why Join Us?
We offer more than a job — we offer a chance to be part of a supportive team, in a global company where your work makes an impact. Here you’ll find room to grow, the freedom to explore better ways of working, and the encouragement to bring your whole self to work.
We’re committed to inclusion, learning and continuous improvement — and we believe in creating an environment where everyone can succeed.
Ready to Apply?
**Carlsberg Group: Brewing for a better today and tomorrow