Duty Manager

Lough Rynn Castle is embarking on an impressive expansion. This is a great time to join our Team as opportunities will be available to grow your career as we grow.

As a Duty Manager you will oversee the running of key functions in the hotel, as well as supporting the General Manager and Deputy General Manager, in their roles.

Key Duties And Responsibilities

• Oversee the operations of the Hotel.
• Ensure quality and standards are met consistently.
• Anticipate guest needs, and proactively manage their expectations.
• Assist with the management of the hotel’s daily operations, ensuring delivery of exceptional guest service from each department.
• Ensure prompt resolution of customer issues.
• Have full knowledge of the hotel and all departments.
  Requirements:

• Have previous experience within the Hotel or Hospitality Industry.
• Possess excellent customer service skills
• Have a passion for their role within the Department
• Have a mature and pleasant manner for dealing with customers and team members alike
• Be capable of excellent up selling all areas of the Hotel, and other hotels in the group.
• Be adept at problem solving and be solution oriented.
• The role will be full-time and include weekends.
• What can Lough Rynn Castle can offer you:_
• Competitive Salary.
• Ability to progress your career with CPD opportunities.
• Meals on duty.
• Employee Discount for our Spa & Leisure Center in our sister property.
• OIH Member Discount.
• Employee Assistance Programme.

Job Types: Full-time, Permanent

Pay: From €32,000.00 per year

Ability to commute/relocate:

• Mohill, County Leitrim: reliably commute or plan to relocate before starting work (required)

Work Location: In person