Descrição
Deputy Store Manager Kildare:* Confidential Client | Premium Performance Sportswear Brand*
We are currently partnering with a premium performance sportswear brand to recruit an experienced and commercially driven Deputy Store Manager for their Kildare location.
This is an excellent opportunity for a strong retail leader who is passionate about sport, performance, and premium customer experience, and who enjoys supporting store performance through people development, operational excellence, and brand standards.
The Role:
As Deputy Store Manager, you will support the Store Manager in the day-to-day leadership and commercial performance of the store, acting as a role model for both service and standards. You will play a key role in driving sales, customer experience, visual presentation, and team engagement, while stepping up to lead the store in the Store Manager’s absence.
Key Responsibilities:
Commercial & Sales Performance:
- Support the delivery of store sales targets and KPIs
- Analyse performance and identify opportunities to drive conversion, ATV, and UPT
- Lead the team on the shop floor, setting the pace for service and selling standards
- Support the execution of promotions, launches, and trading priorities
Team Leadership & Development:
- Support recruitment, onboarding, and training of team members
- Coach and develop the team to deliver high-performance selling and customer experience
- Support performance management, feedback, and development planning
- Act as a strong role model for behaviour, attitude, and brand values
Customer Experience:
- Deliver a premium, performance-led customer journey aligned with brand standards
- Handle customer feedback and complaints professionally and effectively
- Drive a culture of customer focus, product knowledge, and service excellence
Visual Merchandising & Brand Standards:
- Support the implementation and maintenance of VM guidelines and floor layouts
- Ensure the store environment is clean, commercial, and on-brand at all times
- Support seasonal floor moves, new product launches, and promotional changes
Operations & Compliance:
- Support day-to-day store operations including stock control, deliveries, and back-of-house organisation
- Ensure compliance with health & safety, security, and company procedures
- Support rota planning, payroll accuracy, and administrative tasks
About You:
- Previous experience as a Deputy Manager / Assistant Manager / Senior Supervisor in a premium or performance-led retail environment
- Strong commercial awareness with the ability to drive sales and KPIs
- Confident people leader with experience coaching and motivating teams
- Passion for sport, performance, and premium brands
- Strong communication and organisational skills
- Flexible to work across a rotating rota including weekends
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