Customer Operations

Hays Recruitment-Leopardstown, Irlanda

Your new company

  • A Central Park, Leopardstown-based organisation offering a full‑time, onsite Customer Operations role.
  • The position is a 6‑month contract, Monday to Friday, 9am-5pm
  • You'll be part of the Customer Recoveries Department, working across multiple product types including branch accounts, credit cards, and finance/leasing products.

Your new role

  • Liaise with third‑party providers within strict SLA timelines.
  • Review reports, complete monthly assurance testing, and carry out stock reconciliations.
  • Support management with complaint and error queries.
  • Participate in ad hoc project work as required.

What you'll need to succeed

  • Strong communication skills for borrower engagement and third‑party coordination.
  • Ability to review financial information and handle repayment arrangements.
  • Comfortable working with reports, reconciliations, and assurance testing.
  • Previous banking or office experience is beneficial but not essential.
  • Experience in debt management or debt collection is an advantage.

What you'll get in return

  • A stable, full‑time onsite role with consistent working hours.
  • Exposure to a wide range of financial products and operational processes.
  • Opportunity to work closely with management and contribute to project work.

What you need to do now
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.