Descrição
JLL supports the Whole You, personally and professionally.
GREF Onboards Vendor POC EMEA&APAC
Role:
The role is part of a JLL team working closely with one of our most dynamic & fast-growing clients from the multinational technology and online retail industry. JLL partners with the client to deliver a wide range of corporate real estate services.
We are seeking an Onboarding Analyst for our client-dedicated team. This person will be a motivated, proactive individual, supporting the onboarding of different types of Vendors to the client’s systems. This role requires experience in communication with different type of stakeholders, attention to detail, solid organizational skills, and the ability to prioritize multiple requests. The role will also collaborate on a variety of cross-functional projects within the wider team.
Responsibilities:
Monitor Onboards global inbox and assist vendors with questions and vendor set-up
Re-direct vendors to appropriate contact for requests unrelated to on-/off-boarding
Provide Vendor Portal access (new vendor set-up)
Troubleshoot vendor admin issues
Cooperation with the global team
Provide consultation to Onboards Concierge
Support with regular audit activities
Partner with other Salesforce stakeholders to understand the impact of Salesforce updates on Onboards data and user experience
Gather requirements from stakeholders to drive Salesforce improvements for Onboards
Participate in program playbook/SOPs updates
Participate in managing program documents library to ensure documents are up-to-date and are well-organized
Participating in updates of Onboards webpage content
Requirements:
Have 2+ years of work experience, preferably in the real estate market
Be proficient in Microsoft Office, specifically Outlook, Microsoft Word, and Excel
Take initiative to solve problems and present a solution
Work independently, receive mínimal guidance
Can support regional and global programs
Be comfortable with working across multiple geographies and cultures, virtually, across several time zones, in a highly dynamic organization
Have strong organizational skills and capacity to prioritize in a complex, fast paced environment
Be comfortable sharing ideas in group setting and topics at hand
Have strong attention to details and ownership
Be proficient in Excel with Smartsheet experience and/or collaboration tools - helpful but not necessary
Have experience in leveraging data dashboards
Have a proven track record of interaction with multiple stakeholders at all levels of the organization and establishing effective relationships
Excellent level of English is mandatory, other languages are a plus
This position will need to sit in the local office 3x per week.
Exceptional verbal, written, and visual communication skills when interacting with all levels of management within the team.
About JLL
We’re JLL — a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and
a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global
Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real es