Finance Operations Improvement Specialist

Finance Operations Improvement Specialist

• A genuine opportunity to shape how Finance Operations work end to end
• High-impact improvement work that balances efficiency, service, and risk
• A collaborative, change-positive environment that values ideas and initiative
• Wellington CBD based role with strong exposure across the organisation

Our finance operations sit at the heart of how we deliver for customers and manage risk. From payables and receivables through to purchasing and supply chain, we're focused on lifting performance, reducing cost to serve, and building capability that lasts. This role plays a critical part in making that happen.

Korero mo te turanga - About the role

You'll bring a strong understanding of cost drivers, risk, and internal controls, and translate data and insights into practical improvements that stick. This is a hands-on role in a fast-moving environment where collaboration, curiosity, and thoughtful challenge are valued.

**You'll do that by:

• Leading cross-functional improvement and transformation initiatives across Finance Operations
• Championing continuous improvement methodologies and coaching teams to lift capability
• Mapping, analysing, and optimising finance processes and supporting systems
• Establishing performance measures to track effectiveness and sustainability of change
• Using data and insights to improve operational performance and service delivery
• Writing and supporting business cases, processes documentation, SOP's and change processes and plans
• Providing practical guidance on internal controls, risk mitigation, and compliance
• Partnering closely with stakeholders to manage change and embed improvements

Mou - About you

You're someone who enjoys working with people, understanding how things really operate, and helping teams make meaningful improvements. You're comfortable navigating complexity, building trust, and moving work forward, taking ownership along the way.

This is a, dedicated continuous improvement role, so you'll enjoy helping shape the way improvement and change become part of everyday operations.

You'll bring:

• The ability to engage and influence across all levels of the organisation, building momentum through relationships rather than hierarchy
• Confidence working autonomously in a fast-moving environment
• A background in operational environments, with a good understanding of cost, productivity, risk, and customer impacts
• Strong analytical and problem-solving skills, including discovery, process mapping, and business case development
• Comfort working across multiple business areas and functions, including Finance, Legal, and Digital & Technology
• A delivery mindset: happy owning smaller improvements end to end while supporting larger transformation initiatives

You don't need to have done everything before - but you do need the confidence, capability, and motivation to help design the strategy, build the case for change, and then roll up your sleeves to deliver it.

He Aha Te Pai - What you'll love about us!

We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about. Our permanent employees enjoy a variety of benefits including:

• Access to discounted health insurance plans for you and your family
• Special rates on fantastic holiday home accommodation around New Zealand
• Retail shopping discounts with our partners
• An Employee Assistance programme to support you when you need it
• Plus more!!

Hiahia? - Interested? Come and join the whanau!

Applications for this position close on 11 February 2026

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded inour values**.