Descrição
Project Manager, WhatsApp Integrity Operations Responsibilities:
- Influence and execute the Human Exploitation strategy, driving cross-functional collaboration and ensuring the completion of the operations roadmap across product, policy, legal, and engineering. Maintain a continuous focus on driving operational improvements
- Develop Human Exploitation expertise and an end-to-end understanding of how this harm affects our users, product, and community
- Manage day-to-day operations and leverage AI tools and automation to increase operational effectiveness and efficiency
- Effectively plan, manage, and execute complex projects from ideation to completion, pushing the boundaries and envisioning the future of this area of the business to further our mission
- Proactively analyze data and conduct root cause assessments to identify trends, opportunities, and anticipate future business needs. Collaborate cross-functionally to develop and implement solutions based on the analysis
- Participate in on-call emergency escalation rotation as well as after-hours and weekend duty when necessary
Minimum Qualifications:
- 3+ years of demonstrated experience delivering complex projects or process improvements
- Experience operating in and delivering results in an ambiguous and goal-oriented environment
- Experience working in, communicating with, and leading global cross-functional projects
- Expertise in root cause analysis and generating actionable insights
- Experience assessing, analyzing and resolving complex problems
Preferred Qualifications:
- Experience in Trust & Safety or Integrity Operations roles
- Experience analyzing large datasets
- Familiarity with AI/ML systems, automation, and GenAI annotation platforms
- Familiarity with WhatsApp
About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.