Descrição
Assistant Manager
Dublin City
€40,000
About the Role:
We are looking for an Assistant Manager to join our dynamic leadership team at our four-star hotel. Working as part of a team of three Assistant Managers, you will play a key role in supporting day-to-day hotel operations, ensuring exceptional guest experiences, and contributing to the hotel's operational success. Reporting to the Deputy General Manager, this position requires a highly organized, motivated individual with a passion for hospitality and team leadership.
Key Responsibilities:
- Oversee daily hotel operations, ensuring smooth and efficient service across all departments
- Support the Deputy General Manager in implementing operational procedures, standards, and policies
- Lead, train, and mentor hotel staff, ensuring high performance and positive morale
- Assist in managing guest relations, addressing any concerns or requests promptly and professionally
- Monitor and evaluate department performance, identify areas for improvement, and drive initiatives to enhance service quality
- Handle financial reporting, budgeting, and cost control, ensuring profitability without compromising service quality
- Collaborate with other departments (Front Desk, Housekeeping, F&B, etc.) to ensure seamless guest experiences
- Manage and confirm meeting room bookings and correspondence with guests in a timely and professional manner
- Contribute to strategic planning, including marketing, sales, and guest satisfaction programs
Qualifications & Skills:
- Previous experience in hotel management, hospitality leadership, or a related role
- Strong leadership and team management skills with a proven track record of driving team performance
- Excellent communication and interpersonal skills
- Ability to handle multiple priorities and solve problems with a calm, professional demeanor
- In-depth knowledge of hotel operations, guest services, and hospitality standards
- Familiarity with health and safety legislation and hotel standards
- Flexibility to work varied shifts, including weekends and holidays
- Proficiency in Opera PMS is essential
- High level of personal grooming and presentation standards
What We Offer:
- Competitive salary based on experience
- Opportunity to work in a luxury hospitality environment
- Career development opportunities and the chance to grow within the company
- Employee discounts on hotel stays, dining, and amenities
- Supportive and collaborative leadership team
Salary & Benefits
The Assistant Manager role offers:
Salary guide of €40,000:
Meals on duty
- A bespoke uniform provided
- Ongoing training and career progression opportunities
CPERM22
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