Descrição
Te kōwhiringa | The opportunity
We have an exciting opportunity for an experienced Trade Operations Specialistto join Downer’s Telco Operations team, based in Napier, with responsibility for operational delivery across the North Island.
In this senior leadership role, you’ll provide regional oversight and direction across all telco work streams, including fixed line, mobile and wireless networks. You’ll lead and inspire a large, diverse field leadership team, ensuring consistent delivery against customer commitments, contractual KPIs, productivity targets, Zero Harm and quality outcomes.
You’ll play a key role in translating business strategy into operational execution — aligning people, capability and resources to meet current and future demand. This includes optimising workforce productivity, managing internal and external resourcing mixes, and implementing capability development plans to support growth, new business activity and fluctuating volumes.
As a regional leader, you’ll foster a strong sense of community and culture across managers and technicians — building engagement, developing future leaders, encouraging collaboration, and creating an environment where people feel connected, supported and motivated to perform.
Mōu Koe | About you
You’re a confident, commercially astute operations leader with a strong background in the telecommunications industry. You thrive in complex environments, enjoy leading at scale, and have a proven ability to deliver results through people.
You will bring:
- Demonstrated experience leading large, diverse operational teams
- Proven experience within the telecommunications industry
- Strong operational and commercial acumen, with a focus on productivity and performance
- The ability to translate strategy into clear operational plans and outcomes
- A track record of driving engagement, developing leaders and building high-performing teams
- Experience contributing to tender processes, contract mobilisation and service delivery modelsA proactive, resilient leadership style with the drive to achieve results despite challenges
- Ko wai mātou | Our Organisation
Downer is a leading provider of integrated services across New Zealand and Australia, supporting critical infrastructure that connects communities and keeps essential services running.
Our Energy & Utilities business delivers design, build, operate and maintain services across telecommunications, electricity, water, industrial and power generation sectors. Our people are at the heart of our success, and we’re committed to creating inclusive, high-performing teams where everyone can thrive.
**Me pēhea ki te tono | How to apply