Descrição
Description:
The Station Manager oversees the daily operations of the repair shop, ensuring compliance with regulatory and customer standards.
This role focuses on delivering high-quality MRO and GSE services while maintaining operational efficiency and profitability.
Key Responsibilities and Mapped Competencies:
GSE Operations Management:
- Customer Focus, Collaborate_
- Oversee GSE repairs to meet specified standards and procedures.
- Inspect ground support vehicles and equipment, troubleshooting issues as necessary.
- Track inventory of parts and tools, maintaining repair logs for vehicles and equipment.
- Ensure accurate work order management in Actis, invoicing, and reporting.
- Maintain contracts and liaise with key customers, suppliers, and contractors.
Team Leadership and Development:
- Develop Talent, Ensures Accountability, Action Oriented_
- Manage staffing levels, including hiring, performance management, and staff development.
- Ensure all staff training records are up-to-date, and Unilode approvals are issued.
- Lead a team-focused approach to achieve operational goals and foster collaboration.
Continuous Improvement and Compliance:
- Business Insight, Collaboration, Courage_
- Identify opportunities to improve operational efficiency and customer satisfaction.
- Ensure compliance with employee relations laws, workplace regulations, and company policies.
- Maintain strong relationships with suppliers, contractors, and other stakeholders.
Our Values in Action:
- Be Humble and Curious: Continuously seek opportunities to enhance operational processes and service quality.
- Inspire, Empower, and Prosper: Lead and develop teams to achieve high performance and operational excellence.
- Team up to be Better: Collaborate across functions to deliver outstanding MRO and GSE services.
- Be Passionate about our Customers: Deliver high-quality solutions that align with customer needs.
- Be Eager to Win: Identify innovative approaches to improve efficiency and customer satisfaction.
- Take Ownership and Get Stuff Done: Ensure timely and accurate execution of operational goals.
- Build a Better Future: Foster sustainable and efficient practices within the repair shop.
The Small Print:
This role demands strong leadership, organizational, and problem-solving skills. The Station Manager must demonstrate professionalism, adaptability, and a commitment to continuous improvement in a dynamic environment.
This is an overview of the role’s scope and its alignment with Unilode’s competencies and values. It is not an exhaustive list of responsibilities but serves as a guide to the key expectations and contributions of the position. Flexibility may be required to adapt to business needs.
Requirements:
Skills and Experience Required:
- Practical and demonstrable experience in ground support equipment supervision or management, aviation operations, or a related field
- At least 3 years of supervisory experience.
- Proven ability to build and maintain relationships internally and externally.
- Ability to work independently while aligning with group goals.
Skills and Knowledge:
- Strong knowledge of employee relations laws and workplace regulations.
- Experience in recruitment, performance management, and team development.
- Strong business acumen, communication, and negotiation skills.
- Attention to detail and a track record of driving team performance.