Team Manager (Clienteling) - Brisbane

Position:
A Legacy of Excellence:
For over 170 years, Louis Vuitton has shaped the art of travel and modern luxury through an uncompromising dedication to craftsmanship, creativity, and innovation. From our iconic trunks to contemporary collections, the Maison continues to set the standard for excellence, delivering extraordinary client experiences across the globe.

Your Opportunity

As Team Manager (Clienteling), you will play a key role in shaping the client experience and commercial performance of the store. Reporting to the Store Manager, you will inspire excellence on the floor, and act as a cultural ambassador of the Maison.

This role offers the opportunity to coach talent, deepen client relationships, and contribute meaningfully to the success of our beautiful Brisbane store.

Job responsibilities:

• Motivate, coach and mentor your team to cultivate a high-performance culture built on excellence, collaboration and client focus.
• Embed a strong client-centric mindset across all store activities, ensuring every touchpoint reflects our Maison’s standards.
• Be a visible leader on the floor, building meaningful relationships and elevating the client journey for every guest.
• Analyse client performance metrics and translate insights into clear, actionable strategies.
• Develop and execute clienteling action plans designed to achieve and exceed KPIs.
• Strengthen relationships with VICs through curated experiences, activations and personalised client moments.
• Drive client recruitment initiatives and implement strategies that enhance loyalty and long-term client engagement.
• Lead and empower Clienteling Captains to deliver consistent and impactful outreach.
• Promote best practice by reinforcing clienteling messages and collaborating closely with store and cross-functional partners.
• Champion operational excellence, ensuring merchandising and operations support an elevated and seamless client experience.
• Stay informed on market trends, competitor activity and emerging opportunities to support business development.

Profile:
We are seeking a dynamic retail leader with:

• Proven experience managing teams in premium or luxury retail.
• Strong commercial acumen with a history of exceeding performance targets.
• Exceptional communication skills and natural relationship-building capability.
• A passion for developing talent and growing as a leader.
• Agility, resilience and a genuine love for creating exceptional client experiences.
• A strategic approach to client development, CRM and performance insights.

Additional information:
Our Culture

At Louis Vuitton, we believe our people are at the heart of our success. We are committed to fostering an inclusive and supportive environment where individuality is celebrated, talent is developed, and careers can flourish within a global Maison.

Join Us

Applications close 15 February 2026

_LOUIS VUITTON _
MAISON:

• Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.