Descrição
CustomerServiceRepresentative
Transdevin Everett, WA ishiringaCustomerServiceRepresentativetoactasaliaisonforourcustomers,providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety.
Transdevisproudtooffer:
CBA Position:
PositionSubjecttoCollectiveBargainingAgreement:
Starting pay $24.29 with progression to $27.60 over 4 years.
Benefits include:
Vacation: up to 14 days per year
Paid Sick Leave: 8 hrs monthly full-time employees/ 5 hrs monthly part
- time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.
Benefitsmayvarydependingonlocationpolicy.TheaboverepresentsthestandardCorporatePolicy.
KeyResponsibilities:
- Respondtocustomerinquiriesandconcernswithtimelyresponsesandaccurateinformationorredirecting to a supervisor.
- Comprehensiveunderstandingofpoliciesandprocedures
- Meetorexceedestablishedperformancerequirements.
- Documenttripauthorizationsanddetailsincludingtransportationtype,pickuptimes,appointmenttimes and addresses.
- Otherdutiesasrequired.
Qualifications:
- HighSchoolDiploma,GEDorequivalent.
- Computerliterate
- Excellentcustomerserviceskills.
- Abilitytooperatestandardtelephonesystem.
- Mustbeabletoworkshiftsorflexibleworkschedulesasneeded.
- SubjecttoaDOTdrugtestingandphysicalifapplicable.DOTRegulation49CFRPart40doesnot authorize the use of Schedule I drugs, including cannabis, for any reason.
PhysicalRequirements:
Theessentialfunctionsofthispositionrequiretheability to:
- Workoutsideinvaryingtemperature,weather,andhumidityconditions-100%ofthejobisperformed outside, work alone and in remote locations.
- Sitforextendedperiods(upto6-8hoursperday);frequentlywalkforlongdistancesandonpossible sloped ground or slippery and uneven surfaces
- Pushandpullobjectsupto25pounds,occasionallythroughouttheworkday;liftmaterialweighingupto 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
- Withstandheavytrafficareaswhileperformingthedutiesof thejob;tolerateexposuretoconsiderable amounts of dust, vehicle fumes and noise.
Drug-freeworkplace:
Transdevmaintainsadrug-freeworkplace.Applicantsmust:
- BeeligibletoworkintheUnitedStateswithoutrequiringsponsorshipnoworinthefuture(ifbasedinthe U.S.).
- Successfullypassapre-employmentdrugscreen.
AboutTransdev:Cities,counties,airports,companies,anduniversitiesacrosstheU.S.contractwithTransdevto operatetheirtransportationsystems,maintaintheirvehicleandfleets,anddeliveronmobilitysolutions.Transdev
U.S.employsateamof32,000across400locationswhilemaintainingmorethan17,000vehicles.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Thephysicaldemandsdescribedherearerepresentativeofthosethatmustbe metbyanemployee to successfullyperformtheessentialfunctionsofthis job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
TransdevisanEqualEmploymentOpportunity(EEO)employerandwelcomesallqualifiedapplicants.Applicantswillreceivefairandimpartialconsideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation,religion or other legally protected status.
Thephysicaldemandsdescribedherearerepresentativeof thosethat mustbe metbyanemployeetosuccessfullyperformtheessentialfunctionsof this job. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential functions upon request.
California applicants: PleaseClick Herefor CA Employee Privacy Policy
Job Category: Customer Service
Job Type: Full Time
Req ID: 7732
Pay Group: QQP
Cost Center: 425
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
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