Descrição
We are looking for a Student Follow-Up Coordinator to ensure a smooth and organized learning experience for students and parents through consistent follow-up, accurate communication, and strong coordination with teachers and internal teams.
Key Responsibilities
- Follow up on students’ attendance and ensure sessions are taking place regularly and on schedule.
- Collect teachers’ reports and updates, then communicate them clearly and professionally to parents.
- Request feedback and evaluations from parents to measure satisfaction and improve the overall experience.
- Handle daily follow-up tasks related to the app and review student/session information when needed.
- Review WhatsApp messages before they are sent to parents to ensure accuracy, clarity, and professionalism.
- Coordinate with teachers regarding attendance, student performance, concerns, and important updates.
- Work closely with the customer service team to ensure smooth communication and fast resolution of issues.
Role Objective
The main objective of this role is to maintain strong follow-up with students and parents, improve communication quality, support student consistency, and help deliver an excellent educational experience.
نوع الوظيفة: دوام كامل
الراتب المدفوع: E£٦٬٠٠٠٫٠٠ لكل شهر
موقع العمل: عن بُعد