Descrição
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.
What’s it all about?
Visa has an exceptional opportunity for a Consultant in the Technical Solutions Loyalty team within Client Services organization
This position will provide day-to-day support to clients in the financial payment’s ecosystem. Duties of the role include; taking ownership of the client’s onboarding to the loyalty platform, working with other internal or external parties to resolve issues, whilst ensuring the client’s expectations are not only met but exceeded.
What we expect of you, day to day:
- Liaise with various teams and clients to understand the campaign requirement.
- Review project brief and understand the business requirement & scope of the campaigns.
- Perform research using VISA internal tools to support & launch loyalty campaigns.
- Operational campaign execution (offer set-up, promotional execution).
- Perform technical reviews of campaign offer mechanic as per business requirement.
- Perform audits to ensure offers are working as expected.
- Perform releasing cashbacks to cardholder’s accounts based on Loyalty campaign requirements.
- Optimise existing processes and identify where change is needed
- Internal cross-functional communication with specifically Business Development, Product and Campaign Management
- Contributes to development of functional strategy and recommends product or service improvements.
- Is the point of contact for client service support for our solutions and incorporated in our Client Services team
- Develops and demonstrates knowledge of Visa Loyalty Solution’s and Visa’s products and services.
- Builds and maintains relationships with colleagues to foster culture of collaboration
- Create various Excel based reports/files based on campaign requirements.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.