Descrição
Want to be a part of a company that’s making a difference?
We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver**solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers.
Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.
Innovation:Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed.
Growth:Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector.
We're on a mission to protect people and the planetby building and deploying transformative software. We need everyone's energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers.
Our culture code, a set of principles that underpins our values, is our commitment to each other and working better together.
Join EcoOnline and be part of a mission dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!
About the Role
We are looking for a commercially minded, sales-oriented leader who can partner closely with Sales to drive revenue, customer growth, and long-term value across the region. This role will lead end-to-end services while building and developing a high-performing team and delivering operational excellence at scale. With full regional P&L ownership, this role is ideal for someone with a strong commercial background, experience in implementing Managed Services and Professional Services delivery, and a passion for driving both customer adoption and business growth.
Key Responsibilities:
Commercial & Financial Performance
- Own and manage the regional P&L, ensuring all key financial measures and targets are met.
- Work in close partnership with the Sales organisation to track, forecast, and report on commercial performance across the region.
- Maintain accurate and timely forecasting of revenue, costs, and headcount to support business planning cycles.
- Use financial insights to identify opportunities to optimise costs and improve margin performance; manage budgets and billing in line with company standards.
Strategy & Planning
- Define and communicate a clear regional implementation vision aligned with company strategy and global priorities.
- Set departmental strategy for the short to mid-term, translating broader business goals into actionable regional plans.
- Lead change management initiatives, driving adoption of new processes, tools, and ways of working across the region.
Operational Excellence
- Ensure standardised workflows, systems, and compliance practices are maintained across all regional operations.
- Forecast demand, manage resource allocation, and maintain balanced capacity to ensure timely and high-quality delivery.
- Resolve complex client escalations and implement root cause analysis to prevent recurrence; enable and support implementation partners.
Leadership, Reporting & Cross-Functional Collaboration
- Lead, coach, and develop a high-performing team with clear performance management structures and accountability.
- Oversee performance reporting across delivery, financials, forecasting, people development, and strategic initiatives.
- Act as a strategic liaison with Sales, Finance, Product, and Operations to maintain alignment and drive shared outcomes.
- Champion customer centricity, ensuring regional decisions are grounded in customer needs and success outcomes.
What we're looking for:
- 8+ years of experience in a senior leadership role, ideally within a technology, SaaS, or professional services environment.
- Demonstrable P&L ownership experience and a track record of delivering commercial results within a regional or divisional remit.
- Proven experience working in close partnership with Sales organisations and influencing revenue outcomes.
- Strong managerial skills with experience leading and developing large, distributed teams across multiple locations.
- Degree-level education or equivalent experience; business, management, or technology discipline preferred.
- Experience with CRM and reporting tools (e.g. Salesforce, Gainsight); proficiency in data-driven decision making and financial modelling.
Our Benefits:
We offer a variety of global benefits which are listed below! Please note a country-specific breakdown will be provided during your interview process.
- Generous Paid Time Off