Descrição
Job Title: Application Support Coordinator
Company: Casado Aplicador LLC
Location: Doha, Qatar
Job Summary:
Key Responsibilities:
- Coordinate with internal IT teams and external vendors to escalate and resolve complex technical problems
- Maintain accurate records of incidents, service requests, and resolutions in the ticketing system
- Assist in system updates, upgrades, and testing to ensure functionality and reliability
- Develop and maintain user guides, documentation, and training materials
- Support end-user training sessions and onboarding for new systems or updates
- Ensure compliance with company policies, data security standards, and best practices
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal abilities
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
Preferred Skills:
- Experience with ERP, CRM, or other enterprise systems
- Basic knowledge of SQL or database querying
- Understanding of ITIL principles or service management frameworks
- Experience working in a multicultural and collaborative environment
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and skill development
- Supportive and collaborative work environment
Pay: Up to QAR630,000.00 per year
Work Location: In person