Descrição
Technology Strategy, Architecture and Governance
- Develop and lead CARB-X’s enterprise technology strategy, ensuring systems, data infrastructure, and digital tools effectively support organizational priorities and global operations.
- Advise the COO on technology investments, risks, and opportunities, ensuring alignment with operational and strategic priorities.
- Oversee the work of Business Intelligence Architects to design and optimize scalable data architectures, systems integrations, and analytical environments. Establish technology governance frameworks, set strategic priorities, and ensure organizational readiness for emerging technologies, including defining CARB-X’s approach to the safe and responsible use of AI.
- Partner with executive leadership to align technology roadmaps with long-term programmatic, operational, and portfolio needs.
Cybersecurity Oversight and Risk Management
- Lead CARB-X’s cybersecurity program in partnership with Boston University’s Information Services & Technology department.
- Conduct quarterly security reviews and risk assessments, ensuring compliance with US government and international data protection requirements (e.g. GDPR). Maintain and execute the Information Security SOP, coordinate cybersecurity controls across systems and vendors, and oversee vulnerability management, incident response, and remediation. Serve as the primary cybersecurity advisor to the COO, providing analysis to support risk-based decision-making and resource allocation.
Systems Administration, SDLC Oversight, and Application Management
- Directly participate in systems planning, requirements definition, configuration decisions, integrations, testing, and release management through a structured SDLC, while supervising the Software Application Manager and Business Intelligence Analysts.
- Ensure systems are scalable, resilient, user-centered, and compliant with security and data governance standards.
- Coordinate with the COO to ensure system enhancements support organizational workflows, accountability structures, and reporting needs.
- Coordinate with BU IS&T on infrastructure dependencies and technology alignment.
Data Governance, Analytics, and Reporting Excellence
- Lead organizational data governance and analytics strategy, including oversight of BI Architects.
- Ensure the accuracy, reliability, and usability of CARB-X data assets.
- Develop analytical frameworks, dashboards, and reporting tools that support strategic decision-making, operational monitoring, funder reporting, and organizational learning.
- Establish standards for data collection, validation, access, and lifecycle management, and ensure alignment of data structures across CARB-X systems and teams.
- Collaborate with the Project Management Director to build automated dashboards from defined data sources, delivering platform enhancements as needed to meet CARB-X Monitoring,
- Evaluation and Learning reporting requirements.
User Support, Training and Technology Enablement
- Oversee user support operations, including CARB-X IT inbox and Slack monitoring, user assistance workflows, and troubleshooting.
- Manage user provisioning and deprovisioning across all systems. Lead robust technology onboarding and training for staff, including system tutorials, process documentation, how-to guides, and periodic “Tech Talks” for internal and external stakeholders.
- Promote secure and effective use of CARB-X technology and identify opportunities to improve staff digital workflows and productivity.
Team Leadership, Vendor Management, and Cross-functional Collaboration
- Lead and mentor the IT team, including BI Architects, the Software Application Manager, and Salesforce Administrator & Business Analyst.
- Provide clear direction, performance feedback, and opportunities for professional development.
- Partner with the COO to define long-term staffing, vendor strategy, and resourcing for CARB-X’s technology and data capabilities.
- Manage relationships with external technology vendors, contractors and BU IS&T.
- Foster strong collaboration across Operations, Finance & Research Administration, Research & Development, External Affairs and Executive teams to ensure technology supports cross-team projects, audits, and organizational priorities.
Required Skills:
Required: Bachelor’s or Master’s degree in Information Technology, Computer Science, Information Systems, Data Science, Cybersecurity, Engineering, or a related field.
Preferred: Advanced degree (MS, MBA, MPH with tech focus, or similar) and/or relevant professional certifications such as CISSP, CISM, CISA, CEH, CCSP, PMP, Salesforce certifications, or data engineering/analytics certifications.
- Demonstrated experience developing and executing organizational IT strategies, technology roadmaps, or digital transformation initiatives.
- Proven experience overseeing enterprise systems such as CRM, project management tools, cloud storage systems, or anal