Descrição
Job description
Hello Sailor is a busy waterfront venue located at Half Moon Bay Marina in Auckland. We are seeking an experienced and passionate Restaurant Manager to oversee the day-to-day operation of our front of house team and help deliver exceptional guest experiences.
Key responsibilities include:
- Managing daily restaurant operations and ensuring smooth service
- Leading, training and motivating front of house staff
- Maintaining high standards of customer service and venue presentation
- Managing staff rosters and labour costs
- Assisting with recruitment, onboarding and performance management
- Handling guest feedback and resolving customer concerns professionally
- Working closely with the kitchen and management team to ensure efficient service flow
- Ensuring compliance with health & safety, food safety and liquor licensing requirements
- Supporting functions, entertainment nights and venue events
- Monitoring stock levels and assisting with beverage and operational controls
The successful applicant will be expected to work in a fast-paced hospitality environment and may be required to work evenings, weekends and public holidays depending on business demands.
Job pre-requisites
- At least 2 years relevant management experience in hospitality or restaurant operations
- Strong leadership and communication skills
- Ability to work well under pressure in a fast-paced environment
- Excellent customer service and problem-solving abilities
- Sound understanding of restaurant operations, staff management and service standards
- Current LCQ and Managers Certificate preferred
- Knowledge of food, wine, cocktails and premium guest service highly regarded
Pay: $29.00 - $32.00 per hour
Benefits:
- Free drinks
Work Location: In person