Warehouse and Operations Associate [malaysia]

[This role is located in Singapore]

We are looking for a detail-oriented and proactive Warehouse and Operations Associate [Malaysia] to support daily warehouse and operational activities at our Singapore fulfillment hub. The role covers inbound inventory management, returns processing, inventory organization, and cross-team operational support. You'll be working closely with the Operations Manager and collaborating across departments in a fast-paced e-commerce environment.

What You'll Do

• Inbound and Inventory Management_
• Manage inbound purchase orders including quantity tallying, quality checks, and receiving inventory into the system
• Maintain and organize warehouse bin locations to ensure inventory accuracy and operational efficiency
• Support stocktake activities and help resolve basic inventory discrepancies
• Flag and escalate inbound shipment issues to the appropriate team member
• Returns Processing_
• Handle returns order management and ensure accurate processing and inventory reconciliation
• Outbound Fulfillment Support_
• Assist the outbound fulfillment team during sales periods and peak operational periods
• Support coordination with shipping carriers and help monitor shipment progress
• Reporting and Documentation_
• Perform basic operational reporting and data analysis using Google Sheets — this includes Pivot Tables, data imports and exports, lookups, and filtering
• Track operational data such as order fulfillment times, mispick/mispack rates, and shipping updates
• Maintain organized records of shipping documentation, trackers, and SOPs
• Cross-team and Administrative Support_
• Support internal stakeholders with ad hoc operational requests and coordination
• Assist in keeping warehouse processes organized and compliant with company policies and shipping regulations
• Perform other tasks as assigned by the Operations Manager

Who You Are

• 2-3 years of experience in operations, logistics, warehouse, or supply chain; e-commerce experience is a plus
• Bachelor's degree graduate in Logistics, Supply Chain, Data Analytics, Business Administration, or a related field is preferred
• Proficient in Google Sheets — Pivot Tables, formulas, data imports, and basic analysis are things you actually use, not just know in theory
• Prior experience with WMS, inventory ERP systems, or platforms like Shopify or WooCommerce is a plus
• Strong attention to detail, especially when handling physical inventory and documentation
• Comfortable doing hands-on warehouse work as part of your day-to-day responsibilities
• Good organizational and time-management skills; able to manage multiple tasks in a fast-paced environment
• Clear communicator and team player; comfortable working across functions
• Mandarin proficiency is a strong advantage, particularly for supplier coordination
• Proactive, reliable, and takes ownership of your work
• Own transportation arrangements for commuting to Singapore are preferred

About Ask & Embla and Ambi

Who We Are:
Ask & Embla is a rapidly growing jewelry brand born from alternative subcultures shaped by punk, goth, and music movements. We're based in Singapore, with a collective following of more than 850,000 across our social media channels. Our growth continues with the launch of Ambi, our piercing-focused jewelry brand, which carries the same spirit of self-expression as Ask & Embla.

As e-commerce brands, we ship internationally to a diverse customer base, and we are proud to be one of the leading brands worldwide in the alternative jewelry space. We’re passionate about creating a company that brings out the best in everyone, where individuals love to work and grow as a team. That means constantly learning, building new things, staying flexible about how and where we work, and empowering each other to do the proudest work of our lives.

Ask & Embla and Ambi are led by an ex-Googler and ex-Amazonian, supported by dozens of team members across multiple countries. We’re building the foundation to expand into several business verticals beyond e-commerce, while continuing our operations to fulfil thousands of orders each month.

Ready to Join Us?

If you're a results-oriented professional who thrives in a fast-paced environment, we encourage you to apply!

Learn More about Ask & Embla and Ambi:
Why Work With Us?

We learn and build fast together, united not only by the purpose and passion of creating beautiful, expressive, and sustainably made jewelry, but also by a community that celebrates freedom in self-expression. Everyone deserves to be fully themselves, and our jewelry designs are contemporary emblems that let them do so with pride.

Job Details

Job Type: Full-time

Expected hours: 40 per week

Pay: From SGD 2,000 - 2,500 per month

Schedule:

• Day shift

Location:

• Singapore - 30 Kallang Pl, Singapore 339159 #07-08

Pay: RM6,177.00 - RM7,721.00 per month

Benefits:

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