Descrição
We are hiring a Sales Advisor. This role will report directly to the
Store Manager and will own all responsibilities relating to the treatment and care of eyewa customers.
You will be responsible for:
- Utilize all available store resources to meet or exceed store and individual sales targets and KPI targets.
- ATV - inspiring customers across categories and upselling any product.
- Conversion - showing exceptional brand awareness and welcoming customers at the store entrance.
- UPT - promoting our brand to consumers by inspiring them to purchase more of our products.
-Use the Eyewa GUEST EXPERIENCE to set a standard for customer service, by meeting/exceeding expectations.
-Being well groomed by adhering to Eyewa uniform policies and standards.
-Introducing Eyewa Exclusive In House Brands to customers with confidence by seeking knowledge and sharing with peers.
-Educating your peers on how to improve their customer service behaviors by sharing your own experiences.
-Promoting the brand culture and living the Eyewa Values by continuously demonstrating them and inspiring others to do the same.
-Executing and maintaining the store's VM standard based on the brand's guidelines.
-Complete cash register transactions efficiently, accurately and fast - invoices, refunds and exchanges.
-Maintaining effective customer data management so that brands/stores can build customer loyalty. - Performing the opening and closing procedures of the store in accordance with established procedures.
- Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tables.
- Taking delivery of stock and entering the received stock into the system as soon as it arrives.
- Communicating with the Store Manager regarding stock availability and specific store requirements.
- Following the procedures and policies of the brand to minimize stock losses on the sales floor and in the stockroom.
- Conducting and initiating daily stock counts to maintain a balanced inventory report.
-Resolving customer complaints in a timely manner, and coming up with creative solutions for complex problems.
You will be:
- 0-1 years experience in a Retail/ Customer Service / Hospitality environment.
-Flexibility to work shifts / retail hours
-Ability to execute store operations, focusing on selected functional areas.
-Confident communicator who excels in verbal communication.
-An enthusiastic self-starter with a can-do attitude.
-Being confident in your abilities to take responsibility for the floor in the absence of a supervisor or manager.
-A person who enjoys training new employees and assisting with store onboarding and inductions.
-Someone who is collaborative, productive and is respectful towards fellow team members.
-Passionate about learning and seeking ways to improve on a personal and professional level.
نوع الوظيفة: دوام كامل
الراتب المدفوع: KWD٣٥٠٫٠٠٠ لكل شهر
موقع العمل: بشكل شخصي