Descrição
Description:
Job Summary
- Responsibilities:
- Create, prepare and serve high-quality coffee beverages using various brewing methods (espresso, pour-over, French press, etc.).
- Innovate and create new coffee mixes aligned with the target audience and guests.
- Educate customers and team members on coffee origins, flavor profiles, and brewing techniques.
- Maintain a research and development mindset to create signature items with great impact on guest trends and preferences.
- Monitor inventory levels of coffee beans, accessories, and supplies.
- Assist in product selection and merchandising of coffee-related items.
- Conduct coffee tastings and training sessions for staff and customers.
- Ensure compliance with food safety and hygiene standards.
- Provide exceptional customer service and resolve any product-related inquiries.
- Requirements:
- Minimum 7 years of experience in a barista or coffee-related role.
- Strong knowledge of coffee varieties, roasting processes, and brewing methods.
- Certification from the Specialty Coffee Association (SCA) or equivalent is a plus.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Attention to detail and commitment to quality.
- Basic understanding of inventory and POS systems.
- Preferred Skills:
- Latte art proficiency
- Sensory evaluation and cupping experience
- Training or mentoring experience
- Passion for coffee culture and continuous learning