I was responsible for handling clients queries via telephone and emails; I was also responsible for developing business opportunities for the accounts I managed - successfully generating 3 business opportunities for a client operating in the marketing industry

I was responsible for managing a team of 30+ staff, delegating tasks and ensuring smooth operations of the business. I was also expected to provide excellent customer service, responding to customer queries and ensuring the customer leaves the store with a positive experience and the utmost perceptions fo the brand