Descrição
Job Duties/Responsibilities will include:
Processing of customer complaints
Ensure that calls are answered to defined company standards
Processing and follow up on customer spare part orders
Processing and follow up on estimate requests
Processing and follow up on outsourced repairs
Covering Reception on a rotational basis
Diploma in Customer Care Administration - advantage / +- 2 years’ experience
Very good communication skills
Very good organizational skills with attention to detail
Ability to work independently and within a team
SAP knowledge will be an advantage
Basic salary includes:
Medical Aid
Pension Fund