Lending Operations Agent

FS Recruitment-Dublin, Irlanda

Lending Operations Agent

The Role:
Duties and Responsibilities include:

  • Providing accurate and timely updates to stakeholders on progress throughout the process.
  • Provision of exemplary levels of service to both internal and external customers.
  • Building strong relationships with solicitors
  • Undertake customer and document integrity checks.
  • Undertake feedback and follow up calls.
  • Work with brokers, credit underwriters and solicitors to ensure all required documents are received and correct prior to draw down.
  • Accurate and timely data entry and indexing.
  • Compliance & Risk Management
  • Manage risk through ensuring compliance to policy, quality and operational standards.
  • Ensure operational and regulatory compliance throughout the process.

Education & Experience:

  • Hold a minimum of APA in Housing Loans, with a QFA being an advantage
  • Experience of working to Service Level Agreements and/or timebound delivery deadlines is essential
  • A track record of adhering to procedures in a controlled/regulated environment would be ideal
  • Administrative & operational capability
  • Drive to deliver
  • maintaining accuracy and Quality
  • Customer Service and Commercial Awareness
  • Team Focused - Operating as a team member

Job Types: Full-time, Permanent

Salary: €30,000.00-€32,000.00 per year

Benefits:

  • Company pension
  • Work from home

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Work Location: In person