Renewals Executive

Company:MProfit

Job Title:Lead Generation Executive

Location:Nariman Point, Mumbai

Company Profile:
MProfit is a rapidly growing fintech company, backed & funded by Rainmatter (an initiative by Zerodha) and other reputed investors. With an aim to automate multi-asset investment tracking & reporting, MProfit provides wealth-tech solutions to Indian investors and financial advisors. A powerful data insights platform, MProfit enables investors & wealth professionals to track all their investments in one place. MProfit’s data aggregation capabilities are cutting-edge, supporting import of data from 700+ financial institutions! Today, MProfit is a leader in the wealth-tech ecosystem with customers in 300+ cities. We are rapidly expanding our amazing team and have promising new products, features & partnerships planned for the immediate future.

We are looking for a Renewals Executive who will play a crucial role in ensuring the satisfaction and continued partnership of our valued clients. As a Renewals Executive, you will be responsible for managing the renewal process, proactively engaging with clients, and implementing retention strategies to foster long-term relationships.

Job Responsibilities:

• Oversee the end-to-end renewal process for existing clients.
• Collaborate with Sales, Account Management, and Finance teams to ensure a seamless renewal experience.
• Proactively identify and address potential renewal risks.
• Develop and implement strategies to enhance customer satisfaction and retention.
• Conduct regular check-ins and relationship-building activities with key clients.
• Serve as the main point of contact for clients during the renewal process.
• Communicate product updates, enhancements, and industry insights to clients.
• Address client inquiries and concerns promptly and professionally.
• Identify opportunities for upselling and cross-selling.

Qualifications:

• Bachelor’s degree in Business, Finance, or a related field.
• 1 - 3 years of experience in renewals, account management, or customer success within the fintech or SaaS industry.
• Proven track record of successfully managing renewals and achieving retention targets.
• Excellent communication skills, both written and verbal.
• Strong analytical and problem-solving abilities.
• Ability to build and maintain strong relationships with clients.
• Familiarity with financial technology trends and the SaaS subscription model.
• Proficient in using CRM tools and other relevant software.

Perks and Benefits:

• Incredible professional growth: Opportunity to thrive in a high-impact role in a high-growth company backed by distinguished investors
• Upskilling: Opportunity to understand technology products and get a deep understanding of the fintech domain
• Healthcare benefits: Health insurance coverage for self and spouse
• Fun: Birthday celebrations, team-bonding events, and more!
• Time off: Paid leaves, sick leaves, and 2nd, and 4th Saturdays off to refresh and rejuvenate
• What more?: Casual dress code and free breakfast

Job Types: Full-time, Fresher

Salary: ₹10,000.00 - ₹13,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift

Application Question(s):

• Do you have good communication skills in English?
• Are you willing to Work from Office? (we only have WFO role)

Speak with the employer

+91 9082860116