Descrição
Provides customer service support and acts a customer service representative backup.
- Partners with the sales team, and internal departments to meet and exceed customer's service expectations.
- Compile daily lists of leads and contact them or delegate individual leads to sales director.
- Support marketing executives in organizing various projects. Creates and develops visual presentations.
- Confers with production, warehouse or common carrier personnel to EXPEDITE, trace missing or delayed shipments.
- Provide administrative assistance to executives and management team members as required.
- Perform data entry duties with regard to sales figures, metrics and other key data.
- Answers questions from customers or individuals about our products and directs them to the person able to assist them.
- Acts as a liaison with other departments and outside agencies, including high-level staff. Handles confidential and non routine information.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Other duties as required
Salary: RM4,000.00 - RM4,300.00 per month
Schedule:
- Monday to Friday
Education:
- Diploma/Advanced Diploma (preferred)
Experience:
- Customer Care Specialist: 2 years (preferred)
Language:
- Bahasa (preferred)
Ability to Commute:
- Senai (required)
Ability to Relocate:
- Senai: Relocate before starting work (required)