Customer Experience (Cx)

Requirements:

• Tracking customer experiences across online and offline channels, devices and touchpoints
• Conduct research to identify profiling customer
• Identifying customer needs and taking proactive steps to maintain positive experiences
• Maintaining Customer existing database
• Do the survey to all Customers
• Maintain action plan after survey

Job Types: Full-time, Contract
Contract length: 12 months

Salary: Rp5,500,000 - Rp6,500,000 per month