Job Title: Operations Manager (Construction

Job Title: Operations Manager

Job Type: Full-Time

Experience Level: Senior Level

Key Responsibilities:

• Project Management:

• Oversee and manage the execution of all ongoing projects, ensuring they are completed on time, within budget, and to the highest quality standards.

• Conduct monthly project review meetings with clients to discuss progress, address concerns, and ensure client satisfaction.

• Contract Management:

• Review contracts to ensure all terms are met and manage any necessary amendments or negotiations.

• Conduct project risk reviews and develop mitigation strategies.
• Handle variation negotiations and dispute resolutions to ensure successful project close-out.

• Financial Management:

• Prepare and manage the annual budget for all ongoing projects.

• Oversee internal monthly P&L reporting to track financial performance and project profitability.
• Ensure cost control measures are in place and adhered to across all projects.

4. Project Review and Client Meetings:

• Conduct monthly project review meetings with clients to discuss progress, address any issues, and ensure alignment with project goals and client expectations.
• Maintain strong client relationships through effective communication and problem-solving.

5. Contract Review and Risk Management:

• Perform thorough contract reviews to identify and mitigate risks.
• Conduct project risk assessments and develop mitigation strategies to minimize potential negative impacts.
• Ensure proactive management of project risks and issues.

6. Variation Negotiation and Dispute Resolution:

• Manage variation negotiations with clients, ensuring fair and beneficial outcomes for both parties.
• Handle dispute resolution processes, addressing conflicts and finding amicable solutions to ensure successful project close-out.
• Maintain detailed documentation of all negotiations and resolutions for future reference.

• Team Leadership:

• Lead and mentor project teams to foster a culture of excellence, collaboration, and continuous improvement.

• Ensure all team members are aligned with project goals and company standards.

• Quality Assurance:

• Implement and maintain quality control processes to ensure all construction work meets the required standards and specifications.

• Conduct regular site inspections to monitor quality and compliance with safety regulations.

• Client Relations:

• Maintain strong relationships with clients, addressing any issues promptly and professionally.

• Ensure clear and consistent communication with clients throughout the project lifecycle.

Qualifications and Skills:

• Bachelor’s degree in Construction Management, Civil Engineering, or a related field.
• Minimum of 15 years of extensive experience in operations management within the contracting and construction industry.
• Proven track record in managing large-scale construction projects, including malls and residential developments.
• Strong knowledge of contract management, project risk assessment, and dispute resolution.
• Excellent financial management skills, including budget preparation and P&L reporting.
• Exceptional leadership and team management abilities.
• Outstanding communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Strong problem-solving skills and attention to detail.
• Ability to work under pressure and manage multiple projects simultaneously.