Descrição
OB DESCRIPTION
- Have knowledge of GDS system and handling the system.
- Assisting and advising customers who may be choosing from a variety of travel options.
- Assist clients in selecting flights, seating and special accommodations.
- Answer customer inquiries regarding flight schedules, pricing and availability
- Address customer complaints and resolve issues promptly
- Ensure accuracy of bookings and other related paperwork
Skills:
Excellent customer service skills
Excellent telephone manner
Knowledge of airline policies and procedures
Ability to multi-task in a fast-paced environment
Strong organizational skills
Excellent problem-solving skills
Highly motivated and reliable
LANGUAGE- Bangla speaking
Pay: BD200.000 - BD250.000 per month
Experience:
- hospitality or travel industries: 2 years (required)
- CTC & CTA: 2 years (required)
Language:
- English (required)
License/Certification:
- CTC & CTA license (required)