Admission Counselor

Giggles&Growth-Zirakpur, Índia

1. Parent Interaction & Counselling

  • Attend walk-in parents, phone calls, website leads, and social media enquiries.
  • Understand parents’ expectations and recommend suitable programs (Playgroup, Nursery, LKG, UKG, Daycare, etc.).
  • Explain the school philosophy, curriculum (like learning approach, safety, teacher quality, activities), and daily routines.
  • Build trust and rapport with parents and handle their concerns patiently.
  • 2. Lead Management & Follow-ups:

  • Maintain enquiry records (Excel/CRM/Admission register).
  • Track the status of each lead — new, interested, visit done, converted, or dropped.
  • Ensure no enquiry is missed or delayed.

3. Campus Visit & Experience4. Admission Process Handling5. Communication & Coordination6. Marketing Support7. Reporting & AccountabilityKey Skills RequiredGoal of the RoleTo convert enquiries into admissions by building trust with parents and representing the school professionally and honestly.

  • Arrange and conduct school tours for parents.
  • Highlight facilities like classrooms, play area, safety measures, CCTV, hygiene, and learning resources.
  • Create a warm and welcoming first impression of the school.
  • Explain admission procedure, documents required, fee structure, and payment timelines.
  • Assist parents in filling forms and collecting required documents.
  • Coordinate with the admin team for seat availability and confirmations.
  • Ensure smooth onboarding of the child after admission.
  • Coordinate with teachers, front desk, and management for admission updates.
  • Share parent feedback and objections with management for improvement.
  • Update parents about events, orientation sessions, and joining dates.
  • Support marketing campaigns, open houses, events, and school promotions.
  • Call prospective parents from campaign leads and convert them into visits.
  • Collect testimonials and referrals from happy parents.
  • Prepare daily/weekly reports on enquiries, visits, and admissions.
  • Analyze conversion ratio and suggest improvement strategies.
  • Take ownership of admission targets and timelines.
  • Excellent communication (Hindi & English).
  • Empathy, patience, and persuasion skills.
  • Positive attitude and child-centric mindset.

Pay: ₹17,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

  • Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (preferred)

Education:

  • Bachelor's (preferred)

Experience:

  • Academic counseling: 1 year (preferred)

Location:

  • Zirakpur, Punjab (preferred)

Shift availability:

  • Day Shift (preferred)

Work Location: In person

Expected Start Date: 02/01/2026