Descrição
Role Objective
The Sales Coordinator will work closely with the CEO to manage sales operations, client coordination, internal follow-ups, and CRM discipline for our premium fitness and transformation programs.
This role acts as a central control point between the CEO, coaches and clients to ensure timely conversions, accurate reporting, smooth onboarding, and excellent client experience.
Key Responsibilities
- Sales Coordination & Support
Coordinate day-to-day sales activities for:
Transformation programs
Online & offline coaching
Premium fitness services
Track new enquiries, consultations, follow-ups, conversions, and renewals
Follow up with sales counselors on:
Consultation outcomes
Payment status
Program confirmations
Ensure timely closure of leads without drop-offs
Monitor WhatsApp, calls, and CRM lead flow for pending actions
- CRM & Sales Reporting
Maintain 100% accurate CRM data:
Leads
Client details
Program type
Payment status
Follow-up stages
Prepare weekly and monthly sales dashboards for CEO review:
Lead inflow
Conversion ratio
Revenue generated
Pending follow-ups
Track:
Sales pipeline
Conversion percentages
Drop-off reasons
Highlight delays, risks, and action points to the CEO proactively
- Client Communication
Act as a single point of coordination for key or premium clients when required
Schedule:
Consultation calls
Review calls
Strategy meetings
Support preparation of:
Program details
Onboarding instructions
Payment confirmations
Handle escalations smoothly and promptly
- Internal Coordination
Coordinate with all teams
Ensure:
Smooth client onboarding
Program start timelines
Payment confirmations & invoices
Track:
Pending payments
Renewal reminders
Program completion handovers
Ensure proper handover from sales to coaching team with complete documentation
- CEO Office Support
Prepare:
Sales summaries
Review notes
Action trackers for CEO meetings
Assist in strategic initiatives such as:
New program launches
Pricing structure updates
Upsell & retention strategies
Maintain confidentiality of business data and client information
Act as an execution arm for CEO-driven sales initiatives
Key Deliverables (KPIs)
100% CRM data accuracy & discipline
Zero missed follow-ups
Weekly sales status reports without delay
Improved lead-to-conversion ratio
Faster order/program closure cycle
Reduced client escalations and drop-offs
High client satisfaction during onboarding
Required Qualifications
Bachelor’s degree in Business, Commerce, Management, or any related field
1-3 years experience in:
Sales coordination
Client handling
Operations support
Fitness industry experience is a plus (not mandatory)
Required Skills & Competencies
Strong coordination and follow-up skills
Excellent written & verbal communication
Basic understanding of:
Sales funnels
Client conversion process
Fitness coaching workflows
Proficiency in:
CRM tools
MS Excel / Google Sheets
WhatsApp Business
Ability to work closely with senior leadership
High attention to detail and structured working style
Calm, solution-oriented, and disciplined mindset
Job Type
Full-time
Salary
₹15,000 - ₹25,000 per month (based on skills & performance)
Benefits:
Flexible schedule
Paid sick leave
Growth opportunity in a fast-scaling fitness brand
Direct exposure to CEO-level decision making
Work Location
In-person (Coimbatore)
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Paid sick time
Work Location: In person