Descrição
Key Responsibilities:
- Workflow Automation: Design, build, and maintain automation workflows using n8n to handle daily logistics and operational tasks.
- AI Integration: Implement AI tools (such as OpenAI/ChatGPT APIs) into daily operations to read unstructured client messages and extract structured order details.
- Systems Integration: Connect core software systems utilizing REST APIs and Webhooks (e.g., connecting a WhatsApp business account to a CRM or Google Sheets).
- Customer Support Chatbots: Assist in setting up and maintaining basic conversational AI chatbots to handle basic, 24/7 customer inquiries and provide delivery status updates.
- Maintenance & Testing: Monitor workflows for errors, troubleshoot broken connections, and ensure reliable daily performance of all automated systems.
Required Qualifications:
- Demonstrated, hands-on experience building functional workflows in n8n (applicants must be able to provide examples or a portfolio of past automated flows).
- Familiarity with AI models and APIs (specifically OpenAI) and an understanding of how to use prompt engineering to generate structured data outputs (like JSON).
- Strong understanding of API documentation, Webhooks, and data mapping.
- Excellent problem-solving skills and the ability to independently research and resolve technical integration issues.
- Strong organizational skills and attention to detail to ensure zero-downtime in logistics dispatching.
Preferred Qualifications (Bonus Skills):
- Basic programming knowledge in JavaScript or Python.
- Familiarity with conversational AI chatbot builders (such as Voiceflow, Botpress, or Flowise).
- Experience working with databases like Airtable, Firebase, or Supabase.
- Previous experience in logistics, dispatching, or supply chain software is a plus.
Benefits:
- Professional development opportunities in a growing company.
- Direct involvement in building the digital infrastructure of a commercial business from the ground up.
Schedule:
- 8-hour shift
Pay: QAR1,800.00 per month
Work Location: In person